Top 13 Intranet User Revelations

Common Intranet User Experience, Ownership and Support Gotchas with related twitter type tags to get you thinking about your intranet …

For any company unveiling the “new intranet”, expectations are high and the pressure is on to deliver the next best user experience in collaboration and communication for the enterprise.

0) What’s up with the response time
#FirstImpressionsStillCount, #YouHave3Seconds, #MyDeviceIsStillClocking,
#Metrics Measure Business Outcomes, #Average Page Load Time, #WorkSmarterNotHarder, #HeyAreYouHavingTheSameProblem, #LetsGoGrabACoffeeWhileWeWait, #SoMuchForNewAndImproved, #ItWasSupposedToSmellBetterToo, #WasLookingForwardToTheFreshPaintExperience

1) What’s up with the top 5 reasons for the intranet
#WhyIntranetObjectives, #IntranetRepresentsCulture, #IntranetIsFaceOfPossibleUnderlyingTechnologyIssues, #CanYouSayTechnologyBlindSpots, #IntranetIsFaceOfContentManagement, #IntranetIsFaceOfKnowledgeManagement, #IntranetIsFaceOfProjectManagement, #IntranetIsFaceOfISAndBusinessAlignment

2) What’s up with the login prompt for the intranet
#AlreadyOnTheNetwork, #DoIHaveAnAccount, #AmIAnEmployee, #TechSavvy, #IsThisACollaborationTool, #IsThisOurIdentity, #WhatElseIsMissing

3) What’s up with the home page carousel [review past article]; pick your poison …
#ChoppyScrolling, #UselessDistractions (what moves gets your attention),
#HeavyImages (page load impact), #VerticalScrolling (to the max)

4) What’s up with the home page content [review past article]
#WhatsThePurpose, #WhoCares, #HelpMeFindXYZ, #WheresTheFrontDoor, #INeedToFindEmployeeDetails, #WhatDoesLeadershipWantMeToKnow, #WhoOwnsTheHomePage

5) What’s up with home page relevancy
#IWantToGetToWhatInterestsMe, #GiveMeAReason, #DesktopShortcutsContinue, #WhatsRelevantToME, #ShowMeMyConnections, #WhereIsDelveWhenINeedIt, #WhereAreMyNextTrainingCourses, #ShowMeMyRecentDocuments, #ShowMeMyWeather, #ShowMeMySports, #ShowMeMyPTODetails

6) What’s up with the feedback
#WheresTheFeedbackLink, #DoesMyOpinionCount, #AreWeAboutContinuousImprovement, #IsAnybodyThere,

7) What’s up with the “Out of the Box” (OOTB) Get a Trial and Experience All of the Available Features
#O365GetATrial, #O365EveryCanGetATrial, #O356TrialAvailability, #O365ReviewOOTBFeatures

8) What’s up with all the custom branding stuff
#O365WhyBrandSharePoint, #O365TheOnlyBrandingYouNeed, #O365WhenDidYouLastBrandWord, #O365WhenDidYouLastBrandExcel, #O365BrandAtYourPerilAndCost

9) What’s up with all of the Customizations #O365WillWeBeAbleToGetTheNextFeatures, #O365CustomizedFeaturesWillCostYou, #O365PayMeNotOrPayMeLater, #O365ConfigureNotCustomize, #0365UpdateImpact=IncreasedCosts, #O365UpgradeImpact=LostFeatures, #O365TurnTheShipAroundCaptain

10) What’s up with the Group/Team Collaboration Sites
#WhereAreTheCollabSites, #WantSoonerThanLater, #GroupTeamSitesShouldBe1stPriority, #LetsAlignWithBusinessGoals, #LetsWorkBetterTogether

11) What’s up with delegating content management¬†
#CentralTypingPoolOutdated, #BusinessCanDoThis, #WeCanDoThis, #SmarterNotHarder, #PushDownControl, #EmpowerYourEmployees, #WhoOwnsTheIntranet, #IsIntranetCollaborationTool, #IsThisAnotherRehearsal, #CanIGetInTheGame, #TiredOfWatchingFromTheSideline

12) What’s up with content accessibility
#DeviceAgnostic, #NetworkAgnostic, #iDeviceCompatibility, #CanITravelWithMyContent, #CanIRe-SyncL8TR, #HowWillIKnowWhereMyContentIsOnMyLocalDevice, #WhatIsOneDrive, #WhatIsLocalStorage, #CanICollaborateOnContent, #CoAuthoringWhat, #YouCanDoThatOutsideOfTheNetwork, #ShutTheMouthFlap, #GetOutOfHereWithYourProductivityJunk, #NewWayToWork, #NotAboutWhereYouWorkButWhatYouAccomplish

Enjoy.

Other Resources
10 Things For Every Intranet
O356 Content Co-Authoring
What Content Belongs On The Home Page
9 Mistakes That Turn Your Corporate Intranet Into A Ghost Town

 

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